Terms and Conditions of Sale – ModeSoie

1. Purpose

These Terms and Conditions of Sale govern the sale of products made through the online store ModeSoie, operated by ModeSoie, located at 173 rue des école, reachable at info@modesoie.com.

Any order placed on the website implies full and unconditional acceptance of these Terms and Conditions of Sale.

2. Products

The products offered are those displayed on the ModeSoie website, subject to availability.

We make every effort to present the products as accurately as possible, including photos and descriptions. However, slight variations may exist.

3. Prices

Prices are indicated in euros (€), all taxes included (TTC).

ModeSoie reserves the right to modify its prices at any time, but products will be charged based on the rates in effect at the time the order is placed.

4. Orders

Any order placed on the website constitutes a sales contract once it has been confirmed and paid for.

ModeSoie reserves the right to refuse or cancel any order in the event of a dispute with the customer or suspicion of fraud.

5. Payment

Payment is due immediately upon ordering.

Accepted payment methods are:

• Credit card

• PayPal

• Any other payment method offered through Shopify

Transactions are secure.

6. Delivery

Products are delivered to the address provided by the customer at the time of the order.

Delivery times:

Processing: 1 to 3 business days

Shipping: 5 to 12 business days, depending on destination

ModeSoie cannot be held responsible for delays caused by carriers.

7. Right of Withdrawal

In accordance with the law, you have 14 days from the receipt of your order to exercise your right of withdrawal.

To be eligible:

• The item must be unused

• In its original condition

• With its original packaging

Return shipping costs are the responsibility of the customer.

8. Returns and Refunds

Once the return has been received and inspected, we will notify you whether the refund is approved or refused.

If approved:

• The refund will be made within 5 to 10 business days

• Using the original payment method

9. Non-Refundable Items

Certain items cannot be refunded, including:

• Promotional items

• Personalized items

• Hygiene products, if opened

10. Liability

ModeSoie cannot be held liable for damage resulting from improper use of the purchased product.

11. Personal Data

The information collected is used solely within the framework of the commercial relationship.

It is neither sold nor shared.

12. Intellectual Property

All elements of the ModeSoie website, including images, texts, and logo, are protected and remain the exclusive property of ModeSoie.

13. Applicable Law

These Terms and Conditions of Sale are governed by French law.

In the event of a dispute, an amicable solution will be sought before any legal action is taken.